The management and control of quality, 6th edition
DAFTAR ISI: 1. The quality system 2. The Management system 3. Six sigma and the technical system
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Jaminan mutu layanan kesehatan: dasar-dasar pengertian dan penerapan
DAFTAR ISI: Bagian Pertama: Dasar-dasar Pengertian Bab 1 Pendahuluan Bab 2 Pengertian mutu Bab 3 Mutu layanan kesehatan Bab 4 Standar layanan kesehatan Bab 5 Cara pengukuran mutu Bab 6 Jamin…
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