Manajemen mutu pelayanan kesehatan
Daftar Isi: Bab 1 Pendahuluan Bab 2 Manajemen mutu Bab 3 Total quality management Bab 4 Quality assurance Bab 5 Indikator mutu Bab 6 Gugus kendali mutu Bab 7 Kepuasan pasien Bab 8 Audit m…
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